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When you submit a question, we collect the information you provide directly: your name (if given), email address, chosen package, and the content of your question.
Payments are processed by a third-party payment provider (such as Stripe or PayPal). We do not collect or store your card details ourselves; they are handled entirely by the payment provider under their own privacy policy.
We do not sell your personal information, and we do not share the content of your question with third parties except as needed to operate the service (for example, our email or payment provider) or where required by law.
We retain question and contact information for as long as needed to provide the service and meet legal or accounting requirements, after which it is deleted or anonymized.
You can request a copy of the information we hold about you, or ask us to delete it, by reaching out through our Contact page.
Questions about this policy can be sent through our Contact page.
